Refund Policy

TERMS FOR REFUNDS

BOOK -  "SELF CARE CRAFT":

No-nonsense 100% money back guarantee, no questions asked!  Just email us at [email protected] and we’ll issue you a FULL refund.

ONLINE COURSE - "KNITTING FOR MINDFULNESS":

We take your investment seriously however if you not satisfied you have 60 days after date of purchase to request a full refund.  After 60 days, your request for a refund is no longer valid.

To be eligible for a refund, you must submit your request prior to 11:59pm (AEST) Australian Eastern Standard Time on the 60th day following your purchase.  No refunds will be provided more than 60 days following the date of purchase. 

If you opted for a payment plan and you do not request a refund by the 60th day following your purchase, you are required to complete the remaining payments of your payment plan.

Please note the payment plans are NOT a “subscription” but are monthly instalments of the full enrolment fee. We offer this to make our courses more affordable for students.

To request a refund, please contact our team at [email protected] and we’ll issue you a FULL refund if you are within the product’s refund policy.