Terms Of Use

TERMS OF USE FOR WEBSITE AND PRIVATE COACHING.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

By using this website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.

Your access to and use of this website, as well as all related websites operated by Sarah Jane Bond ABN 27 038 009 261 includes knittingformindfulness.mykajabi.com with 'Knitting For Mindfulness' a product of the business Sarah Jane Bond being subject to the following terms and conditions (“Terms of Use”) and all applicable laws as governed in the State of New South Wales, Australia. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect: 

General Provisions

This website is owned and operated by Sarah Jane Bond ABN 27 038 009 261 located in NSW Australia, with 'Knitting For Mindfulness' a product within the business model. You must be (18) eighteen years of age or older to use this website. Use of this website is at your own risk. The website is hosted on a reputable platform and with reasonable efforts to maintain and host the website however we make no explicit representations or warranties as to the safety or your individual use. The Terms and Conditions contained on this page are subject to change at any time.

Intellectual Property Notice

All images, text, designs, graphics, trademarks and service marks are owned by and the property of Sarah Jane Bond 'Knitting For Mindfulness' or the attributed party. It is a violation of Australian Federal law to use any of this intellectual property in whole or in part; modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using said intellectual property immediately.

Any use of our intellectual property is forbidden including but not limited to republishing any text, image, design or other property on another website, or posting a quote or image from our site to any third-party website including social media.

Communication

Any communications made through our Contact field, blog, blog comments, newsletter sign up or other related pages, telephone, mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails or other media as allowed by Australian law and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data provided by you in those communications, please refer to our Privacy Policy on this page.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including but not limited to communications that are potentially libellous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

Disclaimers

Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless our website, company Sarah Jane Bond and product 'Knitting For Mindfulness' for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While we may reference certain results, outcomes or situations on this website, you understand and acknowledge we make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, course or the materials contained herein.

This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email us at [email protected] .

YOU EXPRESSLY AGREE YOUR USE OR INABILITY TO USE OUR PRODUCT OR SERVICE IS AT YOUR SOLE RISK.

By purchasing this service, you accept, agree and understand you are fully responsible for your progress and results from your participation and Sarah Jane Bond 'Knitting For Mindfulness' offers no representations, warranties or guarantees verbally or in writing regarding your results of any kind. You alone are responsible for your actions and results in life, which are dependent on personal factors. You also understand any testimonials or endorsements by our customers or audience represented on our program, websites, content, landing pages, sales pages or offerings have not been scientifically evaluated by us and the results experienced by individuals may vary significantly. Any statements outlined on our websites, program, content and offerings are simply our opinion and thus are not guarantees or promises of actual performance. We offer no professional legal, medical, psychological or financial advice.

Affiliates

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

Termination 

If at any time we feel you have violated these Terms and Conditions, we shall immediately terminate your use of our website and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice, and if necessary, block your IP address from further visits to our site(s).

Entire Agreement

Before you register with our website or make any purchases therefrom, you will be asked to consent to our Privacy Policy.  If you have consented, or once you do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

Severability

If any part of these Terms and Conditions or our Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

Consent

By using our website, you hereby consent to our Terms and Conditions of Use.

If you require any more information or have any questions about our Terms and Conditions of website use, or our Privacy Policy, please feel free to contact us by email at [email protected]

PRIVATE COACHING 

Understanding

The terms and conditions below apply to all coaching and mentoring services provided by Vanessa Bell - Knitting For Mindfulness (“KFM”) a business product of Sarah Jane Bond ABN 27 038 009 261 located in and governed by the laws of New South Wales, Australia.

1. To any individual or organisation (“the client”) and constitute the contract for the service to be provided by KFM for the client. The term ‘coaching’ as here used covers life coaching, personal coaching, executive coaching, career coaching and business coaching for clients and where applicable includes mentoring or supervision services provided for clients, coaches or others.
2. Coaching is not psychological counselling or any type of therapy and should not be construed as such.
3. In return for the fees payable by the client (or by a third party on their behalf), KFM agrees to provide the service(s) as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
4. The date that the first coaching session takes place shall be deemed to be the start date for the service. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions. Acknowledgment of these terms replaces a signed  contract with KFM at the commencement of coaching.

Responsibility & Commitment

The client has sole responsibility for any decisions they may make following coaching with KFM.   KFM accepts no liability for the client’s actions. KFM has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions or on the basis of any advice or documentation given by KFM either in the KFM website, at an event, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or to achieve their desired outcomes or goals.

Confidentiality

1. Personal information or business information supplied to KFM by the client in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law.
2. KFM will respect the client’s privacy and seek written permission before disclosing they are a client.
3. Any documentation and information relating to the client will be held according to the Data Protection Act 1998 and other binding legal requirements, except as permitted by the client in writing or as required by law.
4. KFM does not retain any client cardholder account data. Payments are processed via a secure merchant gateway and KFM does not ever access client cardholder account data.

Clarity & Style

1. KFM will discuss with the client their preferred style of coaching. The client has the right to talk openly and candidly with their coach and the client is encouraged to discuss any concerns they have with KFM on any area of the coaching process. KFM welcomes openness and honesty.
2. Feedback about the service is welcomed and can be given during a coaching session or by emailing to Knitting For Mindfulness at [email protected]
3. KFM is continually striving to ensure the standard of service it provides to its clients remains outstanding. At the end of the coaching process, or series of coaching sessions, the client will be asked to complete a feedback form.

Coaching Programs

1. The coaching schedule will be arranged between KFM and the client and sessions can be booked up to 3 months in advance.  KFM will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.
2. The number of coaching sessions will be agreed at the start of coaching between KFM and the client and confirmed by KFM by email or written correspondence. 
3. Payment terms will be discussed and agreed in writing prior to commencement of the selected coaching program.
4. The length of each session is usually 1 hour but can be agreed between KFM and the client at the commencement of the session.
5. Coaching will take place between the client and their coach via Skype, telephone or Zoom. Face-to-face coaching will take place in the offices of KFM or at a mutually agreed venue. Unless otherwise agreed, the client is responsible for contacting KFM at agreed times.
6. KFM may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these tasks, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes. Where possible, clients are requested to submit any information requested by KFM relating to assignments at least 24 hours before the coaching session when they are to be discussed. KFM will provide feedback on completed assignments during coaching sessions.
7. The client may contact KFM by email between sessions to share a success or seek clarification on a coaching issue. Support between sessions is seen by KFM as a necessary part of the coaching process. KFM will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge, and no such charges will be imposed without the client’s agreement.
8. Online coaching programs and virtual training provided as part of a coaching package will remain available to the client for the duration of their paid coaching period.
9. There may be occasions when KFM may recommend to the client that they seek an alternative service more suited to their current needs. In this event KFM will fully discuss the reasons for the recommendation with the client. It is the client’s sole responsibility to decide whether to follow the recommendation and KFM does not accept any liability for the outcome of any decisions the client chooses to make. 

Cancellation & Rearranging Coaching Sessions

1. If the client needs to rearrange a coaching session, they should provide at least 48 hours’ notice. No refunds will be given to clients for unused coaching sessions unless 48 hours’ notice has been given. In exceptional circumstances KFM may need to rearrange a coaching session; in these circumstances KFM will use reasonable endeavours to provide a mutually satisfactory alternative appointment the client.
2. Where a client pays for a session, or sessions, in advance they must have the coaching session(s) that they have paid for within 6 months of the payment, or any untaken sessions are forfeited.
3. The client may terminate their coaching contract at any time in writing. No refunds will be due however. Any services that have yet to be provided at the time of cancellation will therefore be deemed as having been provided.
4. In the event of extraordinary circumstances occurring that prevent KFM from providing its services as contracted, then KFM shall be required to refund any outstanding fees due for services not rendered.
5. KFM can elect to terminate the service to the client early or refuse to provide any further support services should KFM deem the relationship unworkable.